Kevin (Admin)
Admin
Posts: 2280
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Re: Alsport 2 Years, 7 Months ago
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Seemed fitting that the following post showed up on SMAA...Alsport must be having a bad week or something...oh wait...that's just how they do business...  <br /><br /> QUOTE: <br />ok, to the admin i tryed to post in the other topics about alsport however they are locked, so i appologise for the new topic<br />i went into alsport and got my new pilot power rear tire as well as i got the brakes done and got the oil changed, as i was leaving the bike was handling different and the rear end was kind of slippery and what not, as i have never had a new tire on a bike i figured it must be the new tire, well about 5 blocks later something is really wrong so i pull over and the rear tire is flat. SHIT!! upon inspection i find a 2" long clean slice across the face of the tire, it looks like someone stuck a knife in it, so i whip out the old cell phone and call them up, i'm told they are too busy to help me and the best they can do is give me an air tank so i can get back there, however i doubt it will hold air long enough for me to get back there, so go back to them and tell them what happend and suggest a flat deck tow truck, he tells me that i probley picked up a nail or something and that he'd have to look at it, i say that i'll get a tow truck but that they should pay for it, he says "yeah if it's a defective tire we'll look after it", so i return with the bike on a flat deck (55 bucks) and they are too busy to look at it, and they will look at it tomorow, i ask what i should do with the tow bill and he says that they most likely wont cover it, i think that i must have mis heard him when he said they would, but my little brother who was with me at the time reminds me of what the guy said, so i ask him about that and he tells me he said no such thing, now i'm pissed right the fuck off but instead of loosing it on the guy, they said they'll fix it up if it's a factory defect but not if there is something in there, i decided that i'll wait to see what they tell me tomorrow, personaly i dont care what the fuck happend to the tire, it was obviousley loosing air as i left ( due to the weird handling) and if something did puncture the tire it happend in their shop or as they drove it around to the front.<br />the part that really pisses me off is that in the last 3 weeks my parents were looking for bikes and ended up buying two brand fucking new bikes off alsport as well as new helmets, jackets and gloves, and acesories for the bikes, and they werent going to go there because they have heard bad things, but i told them to check them out because they have always been good to me. we will see what happens tomorrow, if they make things right they will get a big fivestar reveiw from me and i will continue to do business with them, however if they dont, that is the last time they will see me or any of my family in that shop (all five of us ride).<br /><br />i would be wrong however if i didn't say that their sales team is great, Jason and Cam are good guys, they even talked my dad out of ordering about $2,500 of power adding accesories and just get a feel for the bike in it's stock form first, i'd say that thats pretty good of them. aslo they are selling their pilot powers for $55 cheaper than any place in town (as long as you dont have to buy two), over all alsport has been good but this incident has me pissed right off. it would seem so stupid for them to loose all of that business over a couple hundred bucks<br />i will inform you all of how this unfolds tomorrow when i go in <br /><br />
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