After having a very poor experience at Alsport I called down to talk to someone about my experience. Since the phone call didn&#039;t satisfy me, I thought I would share the experience on this very public bike forum. <br /><br />This all started this past Saturday. My wife and I are looking for some new bike gear. I am looking to replace my helmet, and get some new gloves. My wife is looking at getting a helmet, and possibly a jacket. We are also considering getting a helmet for our kids. While this isn&#039;t like purchasing a new bike, I would still consider it to be a decent sale. <br /><br />Later Sat afternoon (~3:30) we get into Alsport and start looking at and trying on the different helmets. After a short period of time one of the salespeople come over and ask another customer if they can help him. Once done with this customer they walk away. After a few more people come into the store once again a salesperson comes over to the helmet area and askes a couple other customers if they can be of service. Never once were we asked if anyone could help us. For that matter, we were never even acknowledged.<br /><br />So we continued looking for a little while, and tried on a couple more helmets. And then all of a sudden some of the lights went out. Looked around to see if someone had bumped a light switch. Hey, someone is finally coming over to help us out. Nope we were told &quot;The store is closing could you please leave&quot;&nbsp; :eeksmilie:. I kind of stood there a little dumbfounded, and then we walked out. <br /><br />After this I was a little ticked off, but thought I would give them a chance, and see if they were willing to do something about this. Monday afternoon I called down and asked to speak to a Manager in regards to a poor sales experience that I had over the weekend. When he got onto the phone I was asked what had happened, and explained the entire series of events. I also mentioned that I was active on an internet based bike forum, and commented on how good and bad service is spread (hoping that this might persuad him to try and rectify the situation). <br /><br />Basically all I was told was that he didn&#039;t know what happend, but he would talk to the staff and try to findout. He then proceeded to make a comment to the effect that sometimes you get good service and sometimes you get&nbsp; bad service. And if you get bad service that sucks. This basically just pissed me off more, so I told him if that was his attitude he would never see me in the store again, and that I would tell everyone I could of this experience, and poor attitude. Again he just came back with an oh well whatever kind of attitude.&nbsp; :wtf:.<br /><br />So I am guessing that Alsport have no need to try and keep any kind of repeat. As of now I am making it my mission to spread the word about the piss poor attitude and service that Alsport are half heartedly providing. I have heard that if you have good service you will tell one or two people if you have bad service you will tell 10 people. I am doing whatever I can to tell everyone I can about this lack of service. <br /><br />Please feel free to quote me, and pass this along to anyone that may consider going into Alsport. There may not be many bike dealers in Regina, but I know the others do actually appreciate the business that we provide to them. So if you are in the market for anything, do yourself a favour, and go someplace that you are wanted and appreciated.